Terms and Conditions

We welcome you to our e-shop MySweetCherryPie.com

Before any use of the website www.mysweetcherrypie.com please read our terms and conditions page to know that you agree with them.

Changing Terms

My sweet cherry pie e-shop has the right to renew or modify these terms and conditions according to any needs that arise.

Product description

It’s our obligation but also our main concern that the information that given on mysweetcherrypie.com website regarding the quality, the quantity, the main characteristics and the prices of the products is absolutely accurate. However, some products may appear on your device screen slightly different in size, color and texture compared to reality.

Product Prices

The prices listed next to each product include TAX. Mysweetcherrypie.com has the right to modify the description and prices of its products without prior notification. However, after fulfilling the order, it is obliged to send you the products you ordered with the characteristics and prices posted on our website at the time of the order.

Copyright

It is noted that all the content of the mysweetcherrypie.com website (texts, images, photos, designs and products) are the intellectual property of mysweetcherrypie.com and are under the protection of Greek and International law.
Copying, transferring, distributing, “downloading”, reselling, misleading the public and using any element of the property of the online store is strictly prohibited.
The images, logos, and names declared on the website and representing mysweetcherrypie.com are exclusive features and are strictly protected by Greek and International laws regarding trademarks and intellectual property.
Consequently, the appearance of the above and easy access to them through the official website mysweetcherrypie.com does not imply acceptance or approval of their use in any other situation.

User Obligations

All users of the mysweetcherrypie.com website without exception agree that they not use it to publish, send, share by e-mail or transmit in other ways of content which
– is threatening, unlawful, offensive, harmful, annoying, libelous, defamatory, obscene, vulgar
– is a violation of the privacy of a third person, expresses racial, ethnic or other discrimination,
shows empathy.
– may harm any minor in any way
– is not entitled to be transferred or transmitted in accordance with the laws or contractual or
  management relations
– infringes any patent, trade secret, trademark, copyright or other proprietary right of a third
person
– contains software viruses or codes, programs or files developed with the purpose of causing
harm, destroying the operation of any software or computers
– is intended to collect or store personal data of any user.
Any form of such content intentionally or unintentionally violates Greek and Ommunity legislation and its provisions.

Information about of Processing of Personal Data
My Sweet Cherry Pie informs that, for the purposes of carrying out its business activities, it processes the personal data of its customers. The processing is always carried out in accordance with the National legislation and the European Regulation 2016/679 for the protection of natural persons against the processing of personal data and for the free circulation of such data (General Regulation for the Protection of Personal Data – General Fata Protection Regulation, hereinafter “GDPR”)
The GDPR is the new regulatory framework of the European Union (EU) under the consideration field. The object of the law is to establish the conditions for the processing of personal data, to protect the rights and freedoms of any person and in particular the right to the protection of personal data.
My Sweet Cherry Pie does not store sensitive personal data regarding user’s financial transactions with it (eg credit/debit card numbers and CVC’s).

What categories of personal data do we process?

We prosecco the personal data you provide us, like Name, Postal Address, ZIP code, State, City, Country, Region, Landline phone and your email address. Processing is only done when we have a legitimate reason to do so

What are the legitimate reasons for processing your personal data?

Legitimate reasons for processing your personal data are:
(a) the provision of the services you entrust to us and wait to receive from us, such as for
example the purchase of our products and consequently the fulfilment of our obligation on
this context.
(b) compliance with an obligation imposed by law, such as regulatory compliance for tax
purposes.
(c) the consent you provide under the specific conditions set by the legal framework, in order to
      receive updates on products, services, offers etc. from My Sweet Cherry Pie or third partner
      companies, which process personal data in accordance with the applicable framework.

Declaration of completion of the age limit

By giving your consent, you responsibly declare that you are over 16 years old. If you are under 16, you may use our website only with the participation and approval of a parent

How and why do we use your personal data?

· Create Account

Personal data is collected when you create an account at mysweetcherrypie.com website managed by Paraskevopoulou Christina. When you creating an account you may be asked for more information, however the minimum information will be marked as a required field.
To create an account, the following personal information is mandatory: Name, Address, ZIP code, State, City, Region, Country, Landline phone and your email address. Then you will have to define your personal code (password). To complete your registration, you must, after reading the terms of use, select the checkbox in the “I agree” option and fill in the text to verify your registration.
Your registration is complete. Username is now your email address and password your personal password. The user should not share the personal code with other people, nor should they keep is in electronic or paper form, to prevent unauthorized use. In case of disclosure of the codes to a third person, the user has the obligation to inform My Sweet Cherry Pie immediately.

· Completion of an order

Personal data is also collected when you place an order in our e-shop, mysweetcherrypie.com. To complete your order and create an account, you may be asked for more information, but it will be the minimum information for the completion of your order. The requirement information is marked as a mandatory field. The information in this account will be used to complete the order and you will have to fill in some additional information, such s information on the payment method, a different shipping address.
As part of completing the order some of this data is transferred to partner companies. Therefore, they are passed on to transport companies for the transport and delivery of your products. Transport companies may contact you to ask for clarifications and to inform you about the delivery of your products. In addition, the data is transmitted during payment transactions to payment providers (banks and interbank systems). We use high security systems to avoid leakage of date from malicious systems.

· Sending informational and advertising material / Newsletter

During your visit to our website mysweetcherrypie.com, you have the possibility to fill out a contact form, providing your email address in order to subscribe to our Newsletter. The data collected from our website may be used to contact you for promotional and advertising purposes, to inform you about products and offers that may be of interest to you, by email, if you have given your consent, under the specified conditions which sets the legal framework.

· Personalized Promotion

In the context of My Sweet Cherry Pie legitimate interest in its products and services, we may process information that is published on the internet in search engines and social media applications (Google, Facebook, Instagram, YouTube), in order to the creation of personalized promotion and information of the potential customer by phone and/or email for the above commercial purpose. The legal basis is the voluntary publication of your information in search engines and your registration is social media services where they are taken as express consent to publish information depending on the settings of the applications you manage.
Legal bases for the above processing we are obliged to do according to GDPR article 6 par. 1b’and the legitimate interest of our company (GDPR article 6 par.1 f’).

· Export Statistics

It is possible to use your personal data in the Google Analytics service. Google Analytics aims to record web traffic of our website as well as extract useful statistic for our customers.

· Customer satisfaction survey – Reviews – Ratings

The data we collect from our website is used for your participation in a Customer Satisfaction Survey, in order you have given your consent, under the specific conditions set by the legal framework. The Customer Satisfaction Survey nowadays is carried out through a rating or review or an electronic message (Email) for a product of mysweetcherrypie.com or our services and it is necessary to maintain an account.
If any review contains abusive content, offensive comments, personal information, constitutes negative advertising, etc. mysweetcherrypie.com has the right to refuse its publication. The reviews and comments of the users are the personal views and opinions of the users themselves and do not necessarily express the views of mysweetcherrypie.com which in no way can be held responsible for any of these views.

Where is your data shared

My Sweet Cherry pie transfers the personal data provided by their customers to cooperating companies, which offer automation services for the purpose of sending mass e-mails.
Additionally, in the context of completing an order in our e-shop, some of this data is transferred to partner companies. Therefore, they are transferred to transport companies for the transport and delivery of your products. Transport companies may contact you to ask for clarifications and to inform you about delivery of your products.
Also, this data is accessible to e-shop information systems support and marketing companies, where My Sweet Cherry Pie ensures their protection with strict confidentiality conditions and continuous control of the appropriate and organizational measures taken by these companies.

Cookies

The website mysweetcherrypie.com uses Cookies because without them it would be impossible for some of its basic services to operate. Order status, multiple user options, saving items to cart or list, recognizing and facilitating frequent users as well as improving website content are some of them.
Cookies do not cause damage to user’s computer, nor to the files stored on them, while they are automatically deleted each time you leave the site.

Applicable law – Jurisdiction of Courts

mysweetcherrypie.com has the right to modify or renew its trading terms and conditions. All transactions you carry out through our website are governed by International and European Law, which regulates issues related to electronic commerce, as well as by the Consumer Protection Law (Law 2251/1994) which regulates issues related to distance sales. Exclusively competent Courts for any dispute that may arise from the use of the website and from the transactions carried out through it are the Courts of the city of Poluguros.